Further information and support

If you’re feeling lonely or sad, here are some places and people that can help: 


Anna Freud 

A charity that helps children with their feelings such as loneliness. To find out more visit their self-care page. They suggest: 

  • Being kind to yourself 

  • Spending time with supportive people 

  • Going outside 

  • Joining online chat or support groups 

  • Volunteering 

  • Getting text message support 

NSPCC Building Connections 

  • Helps young people build confidence and manage loneliness. Ask an adult to refer you if you’re interested. 

NHS Better Health 

  • Find tips and videos on dealing with thoughts, sleep, social media, and more. Visit: Every Mind Matters 

Cruse Bereavement Support 

  • Help for children and young people who are feeling sad or lonely after someone dies. 

Crane Quality Counselling 

  • Offers 6 free counselling bereavement sessions for children and young people in Shropshire. Call 0345 678 9028. 

Challenging Perceptions 

  • A charity that proved services for children and young people with mental health, learning disabilities, and autism needs. 

Shropshire Youth Association’s Youth Club XYZ 

  • A youth club for LGBTQI+ young people in Shrewsbury. 

Young Carers Services 


A free app for breathing exercises. Visit: breatheapp.uk 


A free app for managing anxiety and loneliness. Visit: SAM 


Offers free meditations for loneliness (7-day trial). Visit: Headspace 

Trusted adults 

  • Talk to a trusted adult who listens and supports you. This could be a teacher, school counsellor, or a family member. For more information on who is a trusted adult, click here.

School nurses 

  • Text for confidential advice and support: 

    • Shropshire: 07507 330346

    • Telford and Wrekin: 0333 358 3328 

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Children & Young People Social Prescribers 

If you need help fast: 

  • Call 999 or go to A&E if it's an emergency. 

  • NHS 111: Call 111 and choose the ‘Mental Health Option’. 

  • Samaritans: Call 116 123 anytime. 

  • Shout: Text ‘SHOUT’ to 85258 anytime. 

  • Childline: Call 0800 1111 anytime. 

  • Papyrus: For young people thinking about suicide. Call 0800 068 4141 or text 07860039967. 

Remember, you’re not alone, and there are many people and resources ready to help you.